Note you will receive an error if any of your details are incorrect. I received a email stating my account is in arrears of R 2000 otherwise they will suspend my account. Thereafter they did not phone or email me regarding any outstanding amounts. • Dial *135# to see if you qualify for Vodacom Airtime Advance. This Laptop was stolen and incompetent people are working for Vodacom. in good standing), Vodacom Life Assurance Company will honour the claim in full. Special Offers; Devices; Just 4 You; Bundles Menu. I have received a number of smses about the account being in arrears...the last amount I paid was for R810.00. Customers will need to renew/upgrade their contract. For an account in arrears but within a grace period and where Vodacom (Pty) Ltd has not cancelled the contract (i.e. Since then Vodacom have failed to send me an account without me asking. Voice calls are billed monthly in arrears as per the prevailing low Vodacom’s VoIP rate card. I made a payment of a R1000 to try and stop them of placing my account in arrears. N001245-6) 3. I even tried sending a mail … Eventually got an invoice and an arrogant … Verified customer Good day My mobile number [protected] [protected]@gmail.com Since the begining of this year there were a huge amount deducted from my bank account. Then I decided to buy a new phone and take up a contract in March this year. Vodacom reserves the right to cease benefits in the event that any of their accounts with Vodacom are in arrears. Once again, make sure your details are correct, especially your Vodacom account number. Customers who apply for assistance may also not already be in arrears with payments to Vodacom. ACCOUNT IN ARREARS . 6. M Morne Crouse. 7. Please note: Checks will be done to ensure the customer is within the soft lock limit before a successful share is done on a new number for that month. The last communication I received from vodacom was 25 November 2019. At month 24 (last day of contract term) of the Vodacom contract, all benefits will cease. I am due for an upgrade and when I called a vodashop to do the updgrade they informed me that me account is in arrears. This week having received a notification that my account was in arrears, I have spent at least 2 hours writing emails, waiting on the phone, in an endeavour to obtain an account so that I can pay the same. Special Offers. 5.3.2. in addition to the airtime value allocated to your Prepaid Account pursuant to the provisions of clause 5.3.1 above, you shall also be entitled to recharge your Prepaid Account at any time by utilizing any of Vodacom’s existing recharge mechanisms on such terms and conditions applicable to such recharges, provided that in the event that you are in arrears with the payment of your Subscription Fee(s), then despite having recharged your Prepaid Account, … OUT OF CONTRACT. I fish out the 2 x payment slips and give the guy on the phone the easypay number that I had been told to use by the Vodacom shop in Norwood. Back in June 2016, I opened a contract with Vodacom, which due to circumstance was not paid and subsequently handed over to the pre-legal department for collection, the line was suspended and my account blocked. Account paid but still in arrears - Consumer Complaint for Vodacom - Head Office Vodacom - Head Office Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand Accounts over 60 days in arrears will not qualify. I really don't know what's up with Vodacom They LIE, they cheat and steal!! He compares it to his computer listing and informs me that it is the wrong easypay number. Never the less she advised me to call the accounts number (1946 - Subscriber legal collection) Spoke to 3 … If either the sharing or the receiving subscriber‘ account has been soft locked or hard locked they will not be able to share or receive data until the account has been unlocked. This was a surprise to me. Cost savings of up to 20% on your monthly account and FREE on-net calling from one Vodacom IP-Talk connected site to another. • A access fee of R1.00 will apply. On enquiry it was mentioned that i used alot of … If the … • When you’re out of airtime, you can get R20, R10 or R5 airtime or get data advances, when you need it most and only pay the next time you recharge your account. Actually that's what their motto should be My account was in arrears, all this year because of I was retrenched, I would make arrangements with them, on … This will ensure the money paid into the correct account. 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